Taxi & Mobility / Web and mobile booking workflows
Avis India Mobility Booking Platform
Supported mobility booking experiences for chauffeur-driven rides, airport transfers, offers, and app-led customer engagement.
Client
Avis India
Product Stakeholder
Client Product Team
Website
https://www.avis.co.in/
Industry
Taxi & Mobility
Platform
Web and mobile booking workflows
Timeline
Mobility product delivery
Team Structure
Web, mobile, backend, QA, and product specialists: developers, designers, QA, DevOps, and project manager
Technologies
React, Node.js, Mobile APIs, Payments, Cloud
Project Overview
Avis India provides luxury car rentals, chauffeur-driven journeys, airport transfers, corporate mobility, and app-led booking experiences.
Business Context
The platform needed clear booking flows for pickup, drop, rental type, offers, customer support, and app engagement.
Problem Statement
Mobility booking products require dependable scheduling, route inputs, offers, app continuity, corporate workflows, and customer communication.
Architecture Overview
The booking experience connected customer web and mobile touchpoints with ride, offer, account, and support workflows through API-led product journeys.
Delivery Scope
BrancoSoft supported booking journey design, web and app workflows, offer-led engagement paths, QA, and operational product flows.
Confidentiality Notes
Internal booking data, partner workflows, corporate account details, and roadmap information should remain confidential unless approved by the client.
Challenges
What had to be solved.
The product needed to work across live hospitality operations where downtime, slow sync, and disconnected workflows directly impact revenue.
6
critical delivery risks mapped
Pickup and drop workflow clarity.
Rental type selection.
Offer and promotion presentation.
App continuity for bookings.
Corporate travel support.
Reliable booking state handling.
Solution
How BrancoSoft delivered the platform.
Structured ride booking flows.
Designed mobile-friendly booking screens.
Supported offer and app engagement modules.
Improved customer support touchpoints.
Validated booking paths through QA.
Supported scalable mobility workflows.
Product Features
Capabilities built into the product.
Ride booking
Airport transfer
Outstation journeys
Offer discovery
App download flows
Corporate travel
Customer support
Booking state handling
Timeline
Milestones from discovery through scale.
A structured delivery roadmap kept product decisions, engineering progress, QA, and launch readiness moving together across every phase.
7
delivery phases
01
aligned product path
Discovery
Phase 1Clarify goals, users, systems, risks, and success metrics.
Strategy
Phase 2Shape the roadmap, architecture, budget, and delivery model.
Design
Phase 3Prototype flows, interfaces, design systems, and validation loops.
Development
Phase 4Build in focused sprints with clean engineering and visibility.
QA Testing
Phase 5Test function, accessibility, security, performance, and edge cases.
Deployment
Phase 6Release through stable CI/CD, monitoring, and rollback planning.
Scale & Support
Phase 7Improve, optimize, and extend the product as adoption grows.
Results
Business impact delivered.
The platform moved from concept to an operational product ecosystem with measurable improvements across transactions, outlet management, and customer experience.
Impact summary
6 outcome areas
Cleaner mobility booking journey
Improved app-led engagement
Better corporate travel workflows
More reliable booking states
Scalable offer-led experiences
Stronger customer support access
Review from Product Stakeholder
“BrancoSoft helped structure mobility booking workflows into a clean digital product experience.”
Product Stakeholder, Avis India
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Awards & Recognition
Proof signals clients can trust.

Top Rated on Clutch
Verified capability signal

Recognized by GoodFirms
Verified capability signal

CMMI Level 5 Standards
Verified capability signal

ISO 27001 Security Compliance
Verified capability signal
500+ Products Delivered
Verified capability signal
Trusted Worldwide by Startups & Enterprises
Verified capability signal
Testimonials
What clients say about working with BrancoSoft.
A scrolling selection of Clutch-style feedback on communication, project management, product quality, and technical flexibility.
Case Studies
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